As the result of the FTC $2.5 billion settlement, Amazon is sending automatic refunds to millions of eligible Prime customers ...

Amazon's generous cancel button looks like a simple customer perk, but it is really a finely tuned piece of the company's ...

After FTC settlement, eligible Amazon Prime customers will automatically receive refunds between Nov. 12 and Dec. 24.

In a 2002 MIT presentation, Amazon.com, Inc. (NASDAQ:AMZN) founder Jeff Bezos discussed the surprising success of allowing customers to cancel their own orders. What Happened: During the talk, Bezos ...

Amazon begins issuing refunds from a $2.5 billion FTC settlement over misleading Prime sign-ups and cancellations.

"As the result of the FTC’s settlement, Amazon is required to pay $1.5 billion for refunds to customers affected by its unlawful Prime enrollment and cancellation practices," the commission said .

In 2025, Jeff Bezos made a strategic move by allowing Amazon customers to cancel their own orders, a decision that ...

Arguments are set to get underway Tuesday in a case brought by the Federal Trade Commission against Amazon, focusing on how the retailer convinced shoppers to sign up for Amazon Prime and the ...

Amazon has reached a settlement of $2.5 billion with the Federal Trade Commission following allegations that it manipulated customers into signing up for and maintaining Prime subscriptions. The FTC ...

It's a cautionary lesson for parents with an Amazon account. A Kentucky mother was stunned when an Amazon order arrived on May 4. Her 8-year-old son yelled, “Mom, my suckers are here!” It wasn't just ...

Amazon.com Inc. (NASDAQ:AMZN) has revoked orders for products made in China and other Asian countries, including beach chairs, scooters, and air conditioners, Bloomberg reported Thursday, citing ...