London Ambulance Service call handler Monet Lobman-Edghill says she has received abuse from callers Emergency service workers are expecting your call. Many anticipate increased demand for help with ...

A call handler pretended to be a paramedic before raping a woman and sexually assaulting two more he met on a dating app, a court heard. Jamie Kadolski, 24, of Norwich, previously worked as a call ...

New figures from the service revealed that over half of 999 call handlers have faced verbal abuse, threats, or personal attacks from patients in the past year. Read the full story ...

An ambulance call handler is walking 35 miles in a day to raise money for a NHS staff charity after some of his colleagues ...

Emergency service call handlers have revealed the ‘disgusting’ racism and death threats they receive over the phone. The London Ambulance Service (LAS) have released examples of the chilling death ...

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Drew was found 'unresponsive' on the floor of a bathroom at his home on March 22 last year. A call to North West Ambulance ...

Emergency service workers are expecting your call. Many anticipate increased demand for help with the flu and various incidents over the festive period, but workers are also bracing themselves for ...