Microsoft provided near- and longer-term updates about its ERP and CRM wares at its Convergence conference for its ERP and CRM customers and partners on April 11. On the near-term front, the Softies ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft is harnessing its Azure cloud infrastructure to ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Remember the Outlook Business Contact Manager? That was Microsoft's ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

The crowded CRM space suddenly turned into a log jam today after Microsoft announced it will deliver a CRM product for the small to mid-sized business (SMB) market. The news sent large and small CRM ...

Windows Azure-hosted Dynamics CRM services and a new release of Dynamics CRM Online is scheduled to be launched by Microsoft this year. Together, the updates signify the fruits of a number of key ...

Microsoft plans to move further into the customer relationship management software market with a new desktop tool slated to ship later this year. The tool, called Outlook 2003 with Business Contact ...

Users say the long-awaited new version of Microsoft’s customer relationship management (CRM) software fixes a host of problems. Microsoft CRM 3.0 finally hit the streets in December 2005, and users ...

FARGO, N.D., Feb. 25, 2002 — Microsoft Corp. today announced it will deliver Microsoft® Customer Relationship Management (CRM), the first Microsoft business solution built on .NET, later this year.