When faced with a problem, it's increasingly common for us to ask a chatbot. Within seconds of posing the question, you have an answer. So it's unsurprising people are turning to artificial ...

AI chatbots are rapidly becoming a core part of digital operations, changing how companies handle support, sales, and internal processes. Most users now rate their chatbot experience positively, as ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be a mental health provider. Jon covers artificial intelligence. He previously led CNET's home energy and ...

Citing increased difficulty accessing traditional therapy, some people are turning to artificial intelligence chatbot therapy apps. As AI technology has developed, it has intersected with many ...