Popular retail chain Shwapno`s customer data has been leaked online, and the hackers are demanding a $1.5 million ransom.

The matter came to light after portions of customer information, including names, phone numbers and purchase histories, were recently circulated on social media, months after the alleged breach.

Artificial intelligence (AI) is making its presence felt across multiple industries, including the financial services space. While AI is unlikely to completely replace advisors, more financial ...

Gathering client data upfront is a critical, but often unnecessarily difficult, first step of any financial advisor-client relationship. Too often, wealth management firms still rely on spreadsheets, ...

A customer data platform (CDP) collects data from online and off-line sources and standardizes it to create comprehensive customer profiles. Then, these profiles are used to build campaigns and ...

With so much customer address data of varying quality and in different formats in circulation, it’s time for those in logistics to address the continuing issue of misdeliveries.

What used to be tried-and-true client acquisition methods are no longer reliable in today’s digital world. Word-of-mouth referrals alone no longer suffice. In 2023, traditional approaches are ...

With the anonymous and remote nature of the crime, cyberattacks are an increasing problem for financial advisors. In 2021, there were more than 300 million victims of cyberattacks, according to ...