Forbes contributors publish independent expert analyses and insights. I write about self-leadership and leading others. Research from trainingindustry.com shows that companies spent more than $357 ...

Leadership, often regarded as the highest value trait for a professional to have, sounds like a huge concept. On the other hand, it comes down to a few of the most basic, simple and rudimentary ...

It is not unusual to hear celebrities, athletes, or business icons credit their success to their life coaches. High-performance life coaches seek to develop an innate understanding of their clients ...

Transform your call center QA program from a punitive tool into a strategic asset by implementing coaching methodologies that ...

Catherine BrumbaughLexicon Inc., Little Rock, Ark., has hired Catherine Brumbaugh as director of training and development.