Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.
Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...
Relentlessly plowing its way into the wireless landscape, the CRM movement has encountered a rocky obstacle: entrenched field force automation systems. The "last mile" of CRM, field service operations ...
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