Artificial intelligence (AI) is quietly reshaping one of the most human parts of any business: the first hello.

Dijkstra's algorithm has long been the quickest way of finding the shortest possible paths in a network, but researchers have ...

Algorithms, particularly in the form of artificial intelligence and machine learning, are proliferating in finance and changing how we make decisions. Algorithms have been around for a while in the ...

The organizations that succeed will be those that place empathy, transparency and fairness at the core of their AI journey.

SEO is about the long game. Find out how to stop your stakeholders from losing their nerve when an algorithm update hits.

Ever wondered how social media platforms decide how to fill our feeds? They use algorithms, of course, but how do these algorithms work? A series of corporate leaks over the past few years provides a ...

From the cubicles of claims departments to the digital desks of underwriters, AI is beginning to automate tasks once considered immune to technology. The people who feel it most aren’t the factory ...

This is Part 1 of Embedded Bias, a series revealing how race-based clinical algorithms pervade medicine and why it's so difficult to change them. Pediatrician Alexandra Epee-Bounya had had enough. In ...