GovOS conducted a research survey of business owners across the U.S. to evaluate the effectiveness of online government services. The responses reveal that 97% of business owners consider online ...

The 2025 American Customer Satisfaction Index study found rising customer satisfaction with USDA, State, SBA and other ...

The federal government is preparing for what appears to be an imminent shutdown after President Donald Trump and congressional leaders failed to find budgetary compromise in meetings convened on ...

Candidates are always pledging to eliminate government waste and improve efficiency. When he ran for governor, Lincoln Chafee said he would try to make it easier to do state business online at RI.gov, ...