Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Greens senator Sarah Hanson-Young has slammed Optus’ “culture”, accusing it of putting “profits ahead of safety and its ...

Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths.

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s ...

OPTUS, Australia’s second-largest telecommunications provider, said on Thursday that an independent review into its September outage found gaps in process, accountability, and escalation and ...

A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, ...

Critics say the communications regulator is allowing businesses to register trusted SMS sender names without adequate checks, ...

International creative, venture and tech advisory Meliora has revealed that Optus’ ex-director of product, Jack Lonergan, is joining the business as a partner.With the appointment commencing in ...