See if any of this sounds familiar: You can’t find an easy way to cancel an unwanted subscription, so you let it continue for another month — telling yourself you’ll try again later. You feel rushed ...

Have you ever noticed how online accounts are incredibly easy to sign up for, but can be hair-pullingly difficult to close? Sometimes the Close Account option is right where you’d think it would be, ...

There's this really big and expensive problem that's happening right now: dark patterns. Dark patterns are manipulative, often deceptive strategies that retailers and marketers use. Like you know when ...