Sometimes the most effective shifts don’t start with convincing people to think differently. They start by getting them to ...

Most organizations try to change workplace behavior through education, communication campaigns, and training, but these efforts are costly and rarely translate into measurable shifts in how people ...

Most organizations approach culture change through training and communication, assuming that if you educate people and build their skills, you can expect action. But people’s behavior rarely changes ...

If you want customers to change a behavior, it’s easier to do so in response to a real problem. If not, don’t feel too bad. The “smart” juicing startup collapsed a mere sixteen months after launching, ...

A common question regarding lean transformation is: How do we make lean stick? How do we instill lean into our culture and make it part of our company DNA, engaging the whole workforce in continually ...

A staggering 129 million Americans have at least one major chronic disease—and 90% of our $4.1 trillion in annual health care spending goes toward treating these physical and mental-health conditions.

The Harry Potter audiobooks helped Katy Milkman make a foundational discovery about exercise behavior. A Harvard graduate student at the time, she was struggling to work out. Once a varsity tennis ...