Over the past couple of months, Verizon Communications Inc. VZ has been deploying innovative, human-assisted GenAI applications that streamline processes and ensure positive customer engagements.

There seems to be no end in sight for mass tech layoffs, as Verizon reportedly told a bunch of their customer service employees that layoffs were all but certain to hit their company next. If you’ve ...

Verizon Communications Inc. VZ recently announced the launch of cutting-edge AI-powered features that will transform the customer experience. Verizon Customer Champion is a standout personalized ...

Verizon logo and store seen in Midtown Manhattan. John Lamparski/SOPA Images/LightRocket via Getty Images Workers at two corporate-run Verizon retail stores north of Seattle, Washington—in Everett and ...

HILLIARD, OH (WCMH) — Due to a restructuring of its customer service operation, nearly 500 people at the Verizon Hilliard location could lose their jobs. According to the Ohio Department of Job and ...

Many Verizon customers can’t hear you now. There appears to be a widespread outage of Verizon cell phone service, according to DownDetector, an online site that monitors websites and services. We are ...

Stephen is an author at Android Police who covers how-to guides, features, and in-depth explainers on various topics. He joined the team in late 2021, bringing his strong technical background in ...

The outage began mid-morning, according to the website DownDetector.com, which measures service outages based on customer reports. At one point, there were more than 100,000 reports on the site.