This is a preview. Log in through your library . Abstract We consider large contact centers that handle two types of jobs—inbound and outbound—simultaneously, a process commonly referred to as call ...

A logarithm is the power which a certain number is raised to get another number. Before calculators and various types of complex computers were invented it was difficult for scientists and ...

Mark Arnold is currently at the University of Manchester Institute of Science and Technology (UMIST) on leave of absence from the University of Wyoming. He is the author or co-author of more than a ...

In February 1972, the first relatively affordable and hand-held electronic calculator was made available, for scientists only, priced at $395. Hewlett Packard's HP-35 was the first handheld calculator ...

Forbes contributors publish independent expert analyses and insights. I help people communicate data clearly with graphs. There are two main reasons to use logarithmic scales in charts and graphs. The ...