Microsoft Corp. has launched a new customer relationship management tool for small to medium-sized businesses not yet ready for the enhanced Dynamics 365 platform. Outlook Customer Manager, an Office ...

Microsoft is beginning to release Outlook Customer Manager to Office 365 Business Premium subscribers worldwide. Customer Manager can also be used with Microsoft Flow, a services mashup tool, to ...

To sync your Outlook contacts without using an Exchange server, try this open-source utility for your PC. In the matter of contact managers, I used to like to keep business and leisure separate. I ...

Over the years, Business Contact Manager (BCM) for Microsoft Outlook has been a handy customer relationship management (CRM) tool for small businesses. As an add-on feature for Microsoft Office ...

In a move it says will help small businesses tap the power of customer data with the sophistication that large enterprises enjoy, Microsoft today announced it is offering Microsoft Outlook 2007 with ...

Part Two of this three-part article covers how to import your Outlook contact list—the CSV file—into Excel, then how to refine, maintain, and manage that database so, in Part Three, you can merge it ...

Microsoft's Business Contact Manager is used by many companies to track and organize their business contact information. The program is an add-on to the Microsoft Exchange email server. You manage ...

In the past, assembling mailing labels addressed to hundreds and even thousands of business contacts bedeviled the most organized project manager. Today, the task can be accomplished by using the ...

Serving return customers is almost always more profitable than acquiring new ones; so it pays to treat your clients well. Although the financial packages we mentioned often provide basic capabilities ...

Forbes contributors publish independent expert analyses and insights. Barry Collins is a tech journalist writing about PCs, Macs and games. This story has been updated with comment from Microsoft. An ...

BATON ROUGE, La.--(BUSINESS WIRE)--Manage-Trak, LLC, a leader in email encryption and secure messaging solutions, announces the release of an add-on to the popular email messaging program, Microsoft ...