In order to serve your customers better, you have to know them better, making the best strategies customer-centric. Conducting surveys and questionnaires give your brand access to information needed ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. Vice President of Growth & Engagement at CBS News and Stations Jennifer ...

One of the most commonly-used measurement tools in psychology research and practice is what’s called the patient-reported, or self-reported, test. This method involves giving a patient, client, or ...

The polite but insistent phone calls started coming for Brian Wille not long after he purchased his Odyssey minivan at Darrell Waltrip Honda in Franklin, Tenn. Was he satisfied with his purchase? Was ...

Answers to common questions about our extensive surveysBy Consumer ReportsConsumer Reports receives a wide range of questions ...

Oregon father outraged after 11-year-old receives state survey asking about sexual orientation and gender identity. Parent calls it violation of rights.

While U.S. bishops consider how best and how broad to collect information ahead of a 2014 global bishops' meeting on family issues, several lay Catholic groups took the task into their own hands. In ...