With the release of the newest version of its Experian Virtual Assistant, Experian plc is leveraging artificial intelligence ...

On Tuesday, top executives from Amazon took the stage at Spring Studios in New York City to share updates on the company's devices and services. Unsurprisingly, those updates centered around ...

Cover Image PROMPERÚ launches AI-powered virtual assistant to enhance travel planning to Peru Lima, Peru, April 14, 2026 ...

A "virtual assistant" powered by AI engaged with more than 20,000 voters ahead of the Wisconsin Supreme Court race to liberal ...

Amazon is reportedly set to showcase its new and improved Alexa at a product event February 26. But the more capable voice assistant — which has been teased as “coming soon” for about a year now — ...

When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...

Welcome to "Show Me Your Stack," a series from Financial Planning in which we interview those who deliver financial advice to learn what tools they rely on to make it happen. Rising client ...

Throughout the year, Thor Dunn's call center gets 42,000 calls from taxpayers. But during peak tax filing months, his call volume spikes by over 50%. The deluge of questions about California's tax ...