From documentation disasters to lifetime bans, consumer advocate Michelle Couch-Friedman ranks the 8 worst cruise mistakes to ...

Are rental car customers responsible to pay for the mechanical failures of the vehicles they rent? Avis appears to think the ...

Verizon customers are being targeted by phone scammers pretending to be helpful agents of the wireless titan. The predators deliver troubling news to their unaware victims and then provide urgent ...

When Deborah Kahn bought two Amazon gift cards at her local mom-and-pop pharmacy, nothing seemed amiss. But then she got home and tried to load the $100 value into her online account. That’s when she ...

If an AI scanner fails to flag pre-existing damage on your rental car, you could be wrongly charged for repairs. But could those same images actually vindicate you in the end? One Sixt customer just ...

Could a rental car company charge you for damage two years after you last laid eyes on the vehicle? A Budget Rent a Car customer discovered the answer to that $2,324 question is, bizarrely, “Yes.” Now ...

Expensive car rental mistakes are easily avoidable with just a little research and preparation. Yet week after week, the Consumer Rescue case files show that many car rental customers do neither. By ...

No one could fault Kristina for overlooking the expiration date on her family’s $2,622 travel credit from American Airlines. For over a year, Kristina was in crisis mode after her husband’s brain ...

No one could fault Kristina for overlooking the expiration date on her family’s $2,622 travel credit from American Airlines. For over a year, Kristina was in crisis mode after her husband’s brain ...