A rich emerald alternative that didn’t hit the market until the late 1980s.

Before founding Crabtree Consulting, Megan had a successful professional career in the jewelry industry, which culminated ...

In our November Brain Squad survey, we asked jewelers to share two predictions for 2026 — one conservative, one outlandish.

INTRODUCTION: Many sales trainers suggest holding sales meetings on Tuesdays or Fridays, but your store’s reality will ...

This one still haunts me because she was such a good customer over the years.” This month, we’re posting your stories of ...

The Alternative Manager’s Fix: Ditch the 5-year plan. Embrace uncertainty. Adopt a “ready, fire, aim” mentality — launch ...

If you’re the owner or top manager of a U.S. jewelry store, you’re invited to join the INSTORE Brain Squad. By taking one ...

INSTORE’s November Brain Squad survey asked jewelers whether they use QR codes in their stores — and the industry is pretty ...

The customer] brought her mom’s old tennis bracelet to remove the diamonds to create a diamond necklace — as we often do. We ...

Here are 10 easy ways you can start the New Year off right: ...

More money won't fix your real problems. Artificial constraints might. Here's why limiting your options can unlock your ...

Almost two-thirds of jewelers report strong sales performance, according to final INSTORE Holiday Mini Survey.