Believe it or not, most companies would prefer that you didn’t call their toll-free service and support numbers. It’s true! They have to pay for the call and the live humans who staff them. Now you ...

Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

The Social Security Administration has issued a phone scam alert after receiving reports that thieves have been cold calling people claiming to represent the agency and spoofing the caller ID to make ...