Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Amazon customers who are eligible for payment in its settlement with the Federal Trade Commission can now file claims. What ...

Amazon customers who are eligible for payment in its settlement with the Federal Trade Commission can now file claims.

The Amazon Prime FTC settlement was first announced on September 25, 2025. Amazon is sending out refunds to millions of ...

Amazon tests Shop Direct, pulling product listings from other retailers without consent, highlighting data scraping issues.

Find out what happened when an Amazon gift card purchase turned into a nightmare. Learn how to protect your purchases.

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Amazon has launched a web portal for Alexa+ at Alexa.com, providing early access users with a ChatGPT-like interface featuring suggested prompts and easy text copying capabilities. PCWorld reports the ...

Amazon is warning its over 300 million customers to watch out for cybercriminals who are out in force this holiday season impersonating reps from the e-commerce giant — as the FBI said online crooks ...

Rufus can search for products based on activity, event, purpose, and other use cases, and automatically add items to your cart, tell you if you’re getting the best price, find top deals every day of ...

HUNTINGTON, W.Va. (WSAZ) — The Amazon Customer Service Center in Huntington will close next spring. An Amazon spokesperson said “the customer service associates based out of our Huntington site are ...

Amazon Music announced on Monday the launch of “Fan Groups,” a new beta feature that lets users create and join groups based on their favorite genres and artists. The feature allows fans to chat, post ...