The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get ...

CRM policy, safer homes and businesses By Festus William AMOYAW The National Petroleum Authority (NPA) has moved decisively ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

Salesforce, Inc.'s AI strategy drives margin growth and efficiency, yet the stock is undervalued. Click for this updated look ...

Salesforce takes central role in USDOT's tech overhaul through AI-driven assistants. Aims to improve travel safety, reduce ...

Industry may witness quick disruptions across both retail and wholesale e-commerce advertising, from programmatic adtech and ...

The report highlighted an earnings surprise, an updated revenue forecast, and marked considerable progress in its AI ...

Discover why Salesforce stock is a strong buy despite AI disruption concerns. Learn about its profit focus and growing ...