The tech giant's $2.5 billion settlement with the FTC means refunds for customers who experienced subscription enrollment or ...

The claims process for eligible Amazon Prime customers who didn’t get an automatic refund late last year has begun in 2026.

Amazon customers who were signed up for Prime in ways federal regulators say were deceptive now have a rare chance to claw ...

Like it or not, it's tax season again. Which app or service do you use to prepare your returns? Complete the survey, then ...

Smart assistants feel friendly, which makes oversharing easy. Here’s a look at Alexa questions that can cause real problems ...

Amazon is bringing Alexa+ to the web with a new Alexa.com site, expanding its AI assistant beyond devices and positioning it ...

It's the first week of a new year and there's no time for the tech world to slowly ease back into things following the ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Amazon released Alexa+ earlier this year via the Android and iOS platforms to give users a taste of the upgraded assistant experience that factors in generative AI, but in its latest update, the ...

The deal with Nielsen is another example of how Amazon continues to expand its role in the demand-side platform (DSP) and ad-serving technology space. The company recently reported that revenue for ...