A balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while ...

Research reveals balanced AI humanization in chatbots boosts customer trust and comfort. Excessive resemblance causes ...

“Having an e-scribe was the only way I was willing to make that transition,” he explained. “ [This technology] will only get ...

A study from Goa Institute of Management reveals that balanced humanization in chatbots enhances customer trust and comfort, ...

South Africa’s customer experience leaders are navigating a period of rapid change, driven by the promise and pitfalls of AI.

Representing a variety of public and private sectors, guests from technology and finance to education and the ...

A new research by the Goa Institute of Management (GIM) has found that a balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while ...

Across Southeast Asia, the news business is undergoing a structural reset. In Vietnam alone, a proposed media restructuring ...

In this accelerated landscape, governance matters as much as speed. Since models can inherit bias and drift, we maintain ...

AppstoreSpy CEO Roman Medvedev shares how he built mobile app intelligence tools that help developers find opportunities and ...

Early last year, Broadcom CEO Hock Tan decided to host what he likes to call a “coffee chat” with the employees of VMware, ...

The world of technology is always changing, and with it, the kinds of jobs people do. It’s not just about writing code anymore. There are so many different tech jobs out there, each needing different ...