Posts from this author will be added to your daily email digest and your homepage feed. is a London-based reporter at The Verge covering all things AI and Senior Tarbell Fellow. Previously, he wrote ...

Dear Eric: Recently, I was making a payment on my account to a medical facility by phone. The receptionist accidently hit the wrong number and charged me hundreds of dollars more than my actual bill.

Dear Eric: Recently, I was making a payment on my account to a medical facility by phone. The receptionist accidently hit the wrong number and charged me hundreds of dollars more than my actual bill.

A reception manager who conned a Limavady GP practice out of more than £60,000 has received a suspended sentence Seainin Cutter (27), from the Greysteel area, was sentenced before Antrim Crown Court ...

Cardi B returned to the witness stand on Wednesday in a civil suit brought by a security guard who alleges that the rapper assaulted her — even scratching her with one of her nail extensions — in a ...

This proved that some calls from a doctor’s office can get your heart racing — in the right way. When Hailey Giamarino answered a call from her dermatology clinic, she never expected it to become a ...

Virtual Agent for Zoom Phone can handle customer calls 24/7 without human input The no-code tool is trained from existing company docs and websites AI Companion takes the stress out of scheduling ...

Layoff: The co-founder said that since every missed call in a business is equivalent to “money left on the table”, he replaced her with an AI receptionist. “Two weeks ago, I fired a receptionist. Not ...

Imagine enduring hours on a plane en route to your Miami vacation, trudging through an unfamiliar airport to baggage claim, nodding through Uber chitchat to your hotel, and now the only thing standing ...

In Dombivli's Nandivali area, Gokul Jha has been booked by Manpada police for allegedly assaulting a 25-year-old receptionist, Sonali Kalasare, at a doctor's clinic. Jha, waiting to see a ...

A new video surfaced on Wednesday in the Thane receptionist assault case, showing the receptionist striking the accused’s female relative just before he attacked her inside a private children’s ...

A violent incident at a Kalyan paediatric clinic took a new turn after CCTV footage revealed that the receptionist had slapped a woman before being assaulted by her relative, Gokul Jha. Earlier, a ...