CNET

Don't Remember Someone's Number? Here's How to Use T9 Dialing on iPhone Instead

I don't know my wife's phone number. If I needed to call her and I didn't have my iPhone, I wouldn't be able to reach her. And according to a poll by WhistleOut, I'm not alone. About 17% of ...

Asking Eric: If you don’t understand the overseas customer service rep, here’s what to say

I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent.

Asking Eric: This is the secret phrase to use if you can’t understand a help center rep

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

Here's the deck Dialogue AI used to land $6 million to transform $140 billion customer research industry

Dialogue AI launched on Friday with $6 million in seed funding and an aim to democratize market research.
The Family Handyman on MSN

You’ve Got No Mail: AOL Is Pulling the Plug on Dial-Up

AOL is ending its dial-up internet service after more than 30 years, marking the end of an early online era. Learn about its ...