Talk of AI-led change is pervasive. What’s still not clear to many is the anatomy of change in a business operation. A ...

Organizations that heavily invest in AI agents and other AI capabilities will first ensure their data is ready and then automate a checklist for ongoing validation. The bar should be raised for any ...

Is it reasonable to develop and deploy AI agents without a continuous testing strategy? Consider these test-driven approaches ...

The D.C. Council on Tuesday unanimously passed an emergency bill that could allow streateries to operate year-round, ...

Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

The impacts of language on depression and anxiety symptoms in Japanese English bilingual people are explored in a new study ...

A tiny fleet of gold nanorobots is teaching stem cells how to become bone. At the same time, another lab is using gentle ...

Despite advances, AI models continue to be geared towards the needs of English-speaking people in high-income countries.

Employees are using AI tools every day — often without IT oversight — and it’s quietly putting sensitive business data at ...

The cloud giant is moving on from the days of passive generative AI chatbots, building highly autonomous and massively ...

On the frontline, marketing teams are using agents to keep up with fast-moving customer behavior. A large retailer, for example, could have an AI agent that monitors trends, drafts campaign ideas and ...