JCPenney does require a receipt for returns, not tags are not needed. Items can be returned up to 60 days after purchase, ...

WALMART has officially updated its return policy, giving shoppers more time to return Christmas gifts. As the end of the ...

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Several major retailers including Macy's, JCPenney and J. Crew are now charging fees for mail returns, but there are ways to avoid these extra costs.

Return policies have gotten much tighter in recent years, with Marshalls and T.J. Maxx charging a fee for returns not made in ...

The National Retail Federation says about 17 percent of the $1 trillion that will be spent on holiday shopping will be ...

Most in-person returns are still free, but as online shopping becomes increasingly popular, retailers are requiring a mail-in ...

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry ...

The holiday shopping season isn’t over just yet, as shoppers head back to stores to return and exchange gifts.

Here is everything shoppers need to know about the new fees and timelines for getting products back to the place of purchase.

At shopping centers across the area, like the St Louis Premium outlets in Chesterfield, many customers say they’re taking ...