Customer expectations change all the time, and local businesses feel this pressure more than ever in a digital-first world.
You've spent a fortune on design, sourcing, branding, and marketing to convince the customer to buy that expensive, ...
Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...
For his first original feature in some 15 years, James L. Brooks has assembled an impressive supporting cast and an appealing ...
An empathetic experience can still be delivered with the right mix resources, as long as businesses meet clients wherever and ...
TwistedSifter on MSN
Call center employee gets great feedback for sounding natural, but then a new supervisor tells her to stick to the script
In this story, one teenage girl did a great job sounding natural at her call center job, but then a new supervisor told all ...
Still got your cordless phone? It could be the only thing keeping you connected to the world when there's a massive mobile outage. Ian Sherr Contributor and Former Editor at Large / News Ian Sherr (he ...
The Work at Home Woman on MSN
16 good-paying Fiverr gig ideas to build your wealth from home
Are you looking to make some extra income or leave your 9-to-5 and work from home? Here are the best Fiverr jobs to help you ...
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