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Backlash to Delta's AI pricing shows the tightrope companies walk when it comes to AI

When Delta said it was ramping up AI-powered ticket pricing, backlash was swift. It showed a common problem facing companies in the age of AI.

News Nation on MSN · 19h

Delta denies using AI to set personalized ticket prices

Delta Airlines has refuted claims it’s using AI to set personalized ticket prices, telling lawmakers they have never and will never use such a system. “There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices based on personal data,

The Verge on MSN · 18h

Delta’s dynamic AI pricing plan sounds different now

In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.

Extreme turbulence on Delta flight sends 25 to hospital

ABC News on MSN · 19h

25 hospitalized after 'significant' turbulence on Delta flight: Airline

Delta Air Lines Flight 56 landed safely at the Minneapolis-St. Paul International Airport shortly before 8 p.m. local time Wednesday, the airline said. The flight was operating on an Airbus A33-900 with 275 passengers and 13 crew members on board.

USA TODAY on MSN · 2d

'Significant' turbulence on Delta flight sends dozens to the hospital

A Delta Air Lines flight from Salt Lake City to Amsterdam was diverted to Minneapolis-St. Paul International Airport on July 30 after encountering "significant turbulence" that resulted in 25 people being transported to hospitals, the airline said.

CNN on MSN · 2d

Severe turbulence on Delta flight forces emergency landing and sends more than two dozen on board to hospitals

Some passengers were terrified, convinced the plane was going down. One seasoned traveler said it was the roughest flight he’d ever taken. A woman on board felt like she was experiencing an earthquake.

1hon MSN

Billboard superstar Kristine W feared was ‘not going to make it’ on turbulent Delta flight that injured 25

I’m a leukemia survivor, and the last time I felt that kind of terror and hopelessness was when I was diagnosed with leukemia ...

2don MSN

Delta Sued After Child Passenger's iPad Used for Explicit Videos

"We're sharing our story in hope we can help prevent this from happening to others," plaintiff Brooke Brewer told Newsweek.

DFW plane crash: 40 years later, archival photos show Delta 191 aftermath

Forty years after Delta Flight 191 crashed at DFW Airport, killing 137 people, sisters of one of the victims recall that ...

20hon MSN

Delta Air Lines delays leave passengers stranded; experts explain travelers’ rights

Hundreds of Delta Air Lines flights into and out of the Atlanta airport have been canceled or delayed since overnight.

2hon MSN

Flight attendant on plane that flipped upside down in Toronto sues Delta for $75M

As many as 21 passengers on a flight from Minneapolis were injured when the aircraft went belly up on the tarmac at the ...

22hon MSN

Delta is increasing flights to 10 nonstop destinations from Boston for 6 days in 2026

Delta is increasing flights to 10 nonstop destinations from Boston's Logan Airport during Patriots Day in 2026.

Delta Air Lines Slams "Misinformation" About New AI Pricing Tool After Heavy Criticism

Delta Air Lines has hit out at critics of its artificial intelligence ( AI) pricing tool after receiving backlash for using ...

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