Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Learn about the best ERP software available right now, including SAP S/4HANA, Oracle NetSuite ERP, and Microsoft Dynamics 365.

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Spam Risk labeling creates an invisible barrier between businesses and the people they're trying to reach. The result is ...

LOUISVILLE, Ky. (WDRB) -- Louisville residents now have an easier way of staying updated on power outages at their home or business. LG&E and KU launched new proactive power outage alerts this week ...

Ein Freund, ein guter Freund, ist das Beste was es gibt auf der Welt [A friend, a good friend, is the best thing you can have in this world]. ―The Comedian Harmonists I dedicate this essay to my ...

ATLANTA — The New York Times on Wednesday published a phone call, its first apparent public availability, between President Donald Trump and late Georgia House Speaker David Ralston made during the ...

Taylor Swift and Travis Kelce had a cute private phone conversation that was caught on camera. Taylor and Travis chatted about how similar they are on the call, and please be advised: it was pretty ...

Sometimes you need someone to answer right away. Maybe you are locked out. Maybe those concert tickets are about to go on sale. Android users are about to get a helpful upgrade that gives their calls ...

Dec 10 (Reuters) - U.S. President Donald Trump on Wednesday said he was scheduling a phone call for Thursday with Thailand and Cambodia regarding the conflict between the two Southeast Asian countries ...

Venezuelan President Nicolás Maduro described his last call with President Trump — where he asked for amnesty in exchange for fleeing the country — as “respectful and cordial,” hoping it would lead to ...