TEC earns top honors in Lancaster, Pittsburgh, and Rocky Hill, CT - proving that exceptional roofing and customer service know no borders.

Merchants National Bank (MNB) has named Anne Hull as the new branch manager of its Wilmington Rombach location.

In a screenshot of the receipt, the dad had indeed completely scratched out the 20% automatic gratuity and had written that ...

Yamaha Finance Corporation has spotlighted Power Motorsports of Sublimity, Oregon, for exceptional customer service and a ...

Senior staff writer Faith Richardson argues that everyone should work a customer service job at some point in their life.

The Institute of Behavioral and Decision Science (IBDS) at HKU Business School (HKUBS), in collaboration with the Hong Kong ...

Contract hire firm, Vertellus, has announced Gemma Honor is stepping into the newly-created customer experience manager role ...

The Ghana Water Limited (GWL) has announced subsidies in water connections to 600 households in nine low-income communities ...

The Home Beautiful, Inc. has appointed Samantha Fournier as its new flooring manager. Bringing over 10 years of flooring ...

Booking.com has replaced its customer service staff with artificial intelligence (AI), meaning scam victims are now forced to report fraud experiences to a chatbot. Last year, the hotel booking site ...

The Economic and Organised Crime Office (EOCO) has declared a former bank official wanted in connection with the alleged theft of more than GH¢33 million from a Kumasi-based financial institution. The ...