Asking Eric: This is the secret phrase to use if you can’t understand a help center rep

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.
TMCnet

Dialogue AI Closes $6M Seed Round to Bring Live, AI-led Customer Research to Every Team

Dialogue AI delivers real insights from real people, reimagined through AI. Its AI-native research platform enables companies to conduct interviews at scale, extract reliable insights in hours, and ...

Asking Eric: If you don’t understand the overseas customer service rep, here’s what to say

I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent.
CNET

Don't Remember Someone's Number? Here's How to Use T9 Dialing on iPhone Instead

I don't know my wife's phone number. If I needed to call her and I didn't have my iPhone, I wouldn't be able to reach her. And according to a poll by WhistleOut, I'm not alone. About 17% of ...