Dolce Vita sneakers are trending, but are they comfortable? Here's what reviewers say about fit, plus where to buy and the ...

The Skechers Slip-Ins Go Run Nite Vizn Max Cushion Sneaker is just $60, a whopping 53% discount, and it’s selling out fast. It's a high-stack sneaker, the kind you'd normally see from Hoka or now ...

This Harry & David meat and cheese gift box includes four sausages, salami, four cheeses, three kinds of crackers, sesame ...

These are sure to delight the dads, grandpas, sons, partners and pals on your list.

For decades, customer service was treated as a cost to be minimized — a department that existed to fix problems rather than fuel progress. But in today’s connected economy, every customer interaction ...

Today more than ever, customer service really matters. Technology is starting to replace many conventional human interactions, but is that a good thing? We all know robot customer service reps fall ...

J.D. Power recently declared Verizon, of all the mobile carriers, provided the best and most reliable coverage. But when consumers have a beef with their wireless provider, it’s usually about customer ...

In every MBA program, starry-eyed students are likely talking about Nordstrom as the lodestar for customer service. There’s no end to the case studies and lore about bronze statues of returned car ...

A key principle of exceptional customer service is this: Always strive to give the customer what they asked for, plus a little more. As a customer service consultant and trainer, I find this to be one ...

Early Zappos investor and former CEO Tony Hsieh died on Friday. Hsieh raised the bar for customer service while running the online shoe seller, empowering his employees to send flowers and cards to ...

The former CEO of Zappos, Tony Hsieh has died. He was 46 years old. We are grateful that Tony shared his story with us in 2017 and we are republishing it as a tribute to his life and career. Tony was ...