The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

There are over one million EV motorists in the UK and now Octopus Energy’s Electroverse has skyrocketed to 1 million public ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

Octopus Energy is planning to demerge its technology arm Kraken Technologies, creating a standalone entity that could be ...

The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.

Energy Secretary Gillian Martin was speaking after a plan to divide the UK into regional pricing zones was rejected.