Handling price shoppers requires a strategic approach to ensure they understand the value your shop offers, shop coaches advised Sabrina Wilkerson, a former service advisor and now a trainer at Elite, ...

Montreal has been named one of the most electric vehicle-friendly cities in the world — and the only city outside Europe to ...

Most Canadian workers believe artificial intelligence can improve productivity and career prospects, but many feel unprepared ...

NTN Bearing Corporation of Canada announced the appointment of Michel Labonté as aftermarket director of sales for the ...

Liqui Moly has introduced a new online additive guide designed to help users quickly and conveniently find the right chemical solution for common vehicle issues. This tool simplifies the process of ...

ITEC Solutions Inc. has launched its latest Auto FrontDesk 2.0 Auto Repair Shop Management and Operation System. ITEC has refocused over 30 years of IT software development experience and teamed up ...

The second year of the retooled Aftermarket Guild celebrated seven new members to its hall of fame. What was previously known ...

Canadians are feeling the squeeze as the cost of living continues to climb, with many saying they are worse off than five years ago and dipping into savings just to cover the basics. A new survey by ...

Shop owners clarifying the distinction between order takers and sales makers can significantly impact the success of their ...

Putting a dollar figure on training can be tough, but the benefits go far beyond the balance sheet, according to a shop ...

Running a successful auto shop requires not only technical expertise but also effective communication and customer service. However, common advisor errors can set back customer satisfaction and shop ...